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AI receptionist

Answers customer questions from your own published facts

A chat receptionist on your website that handles the questions you answer every day, says "not published" instead of guessing, and leaves you a clear enquiry summary.

A phone on a workshop reception desk at night, screen dark
Illustrative photograph, generated for BK Growth OS.
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What it does

Answers from your facts only

We write up your opening hours, services, location, policies and published prices from your website, check them with you, and the receptionist answers from that list. Nothing else.

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Refuses to invent prices

When a customer asks for a price you have not published, it replies that the price is not published and the workshop quotes after inspection. It never makes up a figure or a discount.

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Keeps every conversation

Each conversation is kept in your dashboard, where you can read what was asked and answered and follow up by phone or WhatsApp in your own time. Enquiry summaries and notifications are offered after we verify them end to end for your business.

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Answers after hours

A customer who visits at 10pm gets the same accurate answers and the conversation is in your dashboard the next morning. It never pretends you are open when you are closed.

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Tells visitors it is AI

The chat says clearly that it is an AI assistant answering from the business's website. Visitors can always ask for your phone number instead.

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Points urgent cases to you

A breakdown or an accident gets safety advice and your published phone number, not a chat. The receptionist does not try to handle emergencies.

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By design

What it refuses to do

A receptionist that overpromises costs you trust. Ours is set up to stay inside the lines.

  • No invented prices, discounts, warranties or turnaround times
  • No promises that someone will call back by a certain time
  • No confirmed appointments. It notes a request; you confirm it
  • No payment details, ever
  • No opinions on other workshops
  • No pretending to be a person
On request

Available after verification for your business

CapabilityStatusWhat it takes
Real calendar bookingOn requestConnection to your calendar and a test with you before it is switched on
Replies on your WhatsApp numberOn requestWhatsApp Business set-up with Meta on your number
Instant owner alerts for urgent chatsOn requestOffered only once alert delivery to your phone or email has been verified end to end
Live price lookup from your price listOn requestYour price list in a structured form and a review of every answer
PaymentsNot offeredOut of scope

A live chat sample will be added to this page once approved. Until then, the fastest way to see it is a private demonstration built from your own website, shown on a 15-minute call. Get in touch.